By Richard G. Randazzo, president, Invision
Wax has been used for centuries to remove hair, but that doesn't mean your average user has made advances in applying it. Cosmetic depilatory wax products regularly cause serious burns and costly claims for cosmetics manufacturers, as any insurance agent serving the cosmetic industry knows. In product liability cases, claimants do not have to prove a manufacturer was negligent, only that the product was defective.
In many cases, cosmetic manufacturers can easily be doing more to protect themselves against claims, which often result from misuse and involve allergic reactions, chemical burns and heat burns. To prevent or mitigate the effects of these claims, agents have a role in both risk and claims management for their cosmetics manufacturing clients.
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