Anil Chitale is senior vice president and leads the p&c division at MajescoMastek.
There are six remotes in a bowl on your coffee table, if you include the gaming joystick. Five of the remotes operate specific units (surround system, cable, Blu-Ray, TV, etc.) and one is a universal remote. When you're ready to watch television you can juggle three of the remotes, or pick up the universal.
The universal remote is a clever gadget, but has its own issues. First, it has 52 buttons and a knack for reprogramming itself every month or so. You realize you never use 95 percent of the functions, making it counter-productive to weed through all the buttons just to find "record" or "mute." While the universal remote was built for everyone to be able to use it, it was not specifically designed for you (the one who matters).
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