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Remember the days when business leaders thought a technology solution might help solve some of their problems? Technology no longer assists carriers, it is central to the daily functions of virtually every business in this county and insurers—carriers and agencies—are no exception.

That control is reflected in what followers of the Technology channel of PropertyCasualty360.com and Tech Decisions magazine have read throughout 2012. The stories ranged from the plans insurers made in 2012, to what they likely will be doing in 2013, and even the possibilities of 2020 and beyond.

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