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Insurance carriers affected by Super-storm Sandy were trying to assess how to get their operations back online and running normally and once that was done they could look at how their disaster recovery and business continuity plans played out in the face of a difficult challenge.

Meanwhile, the rest of the insurance world needs to pull out their own disaster recovery plans and determine what a 50-year storm might do to their operations. As Rob McIsaac, a principal with Novarica points out, disaster recovery planning is critical and exercising the plan is something insurers need to do routinely. 

“The value is not that you planned for the right event,” says McIsaac. “What you want to do is free up your team so you have the intellectual capacity to focus on the things that are new and different this time around and allow you to make on-the-fly decisions around what needs to be done to recover from a particular event.”

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