Last month, Sandy carved a path of destruction that left millions without power and hundreds of thousands without shelter and other necessities. Figures released as of Nov. 28 suggest the superstorm destroyed at least 305,000 homes in New York and another 72,000 in New Jersey. By comparison, Hurricanes Katrina and Rita ravaged 214,000 homes in Louisiana, though their toll on human lives was far greater. Large-scale disasters such as these test even the most seasoned adjusters, especially in securing shelter for insureds quickly.
Claims spoke with Gary Stephen, senior vice president of claims and risk management at PURE, about how to successfully accommodate insureds, including high-net-worth individuals.
Q. What helps ensure success in meeting policyholders' immediate housing needs in the wake of a disaster?
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