Allstate Corp. admits at least some of the decrease in policies-in-force in its homeowners' insurance segment is due to agents being “distracted a little bit” by upcoming changes to their commission structure.
Matthew Winter, president of Allstate auto, home and agency, made the comments during the company's second-quarter earnings conference call.
The carrier, he said, has aggressively embarked on a “re-engagement strategy” with agents to teach them the new compensation schedule, announced last year, which aims to incentivize agents to meet performance goals. The new structure will be implemented in 2013.
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