Forty-one percent of large p&c insurance carriers and 23 percent of midsize carriers rank upgrades to claims systems among their top three projects for 2012, according to a report released by Novarica.
The report, Novarica Market Navigator: US Property/Casualty Claims Solutions 2012, also estimates that p&c insurers completed between 50 to 60 claims systems new sales last year, and 65 to 75 will be selected in 2012. Like other Novarica Market Navigator reports, it provides an overview of the current solution provider marketplace and profiles 34 vendor solutions.
"P & C carriers are looking for ways to drive growth and improve operations, and claims is one of the areas they are investing in," says Karlyn Carnahan, Novarica principal and an author of the report. "It's clear that claims plays a critical role in the overall success of the carrier."
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