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Simply put, an Electronic Document Management System (EDMS) replaces paper files and documents in an office and enables users to send electronic documents through the same steps a paper document or file would follow. An EDMS is primarily used to increase efficiency and eliminate costly inconsistencies common in a paper-based process.

For instance, each new policy application most likely needs to be processed by multiple individuals before it is returned to the filing cabinet. A true EDMS not only provides storage, but must provide the same workflow capabilities. Along the way, it must also protect documents so that only authorized people can view, edit and/or delete them based on the individual’s access rights.

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