CRDN, the Certified Restoration Drycleaning Network, haslaunched a third platform for its new mobile application thatenables insurance professionals to assign claims, upload claim dataand loss site photos, view the progress of open jobs and directlycontact their local CRDN service provider.

Previously offered for iPhone and Android, CRDN Mobilenow is available to Blackberry users seeking expert textilerestoration services that help insureds recover from damage totheir homes.

CRDN Mobile was developed in response to what manyadjusters, agents and restoration contractors indicated were someof their most important needs, including the ability to track theprogress of a claim in real time.

“Our new mobile app is another step toward streamliningcommunications among CRDN service providers, our clients and theircustomers,” says Wayne Wudyka, CRDN's CEO. “We believe integratingmobile technology will further enhance our 24/7 availability andresponse, and, in turn, ease the ability for insurance adjusters,agents and restoration contractors to provide their customers withnecessary and prompt attention.”

“The response to the new app has been overwhelming. Injust two months, the app has been downloaded nearly 1,000 times,which is a testament to the interest in convenience andaccessibility among the insurance and restoration contractorcommunities,” says Michael Ewles, director of IT for CRDN. “Theinterface is intuitive and user-friendly. Importantly, itenables our clients to increase productivity and improve customersatisfaction by giving them a way to start the restoration processdirectly from a loss site.”

“Demonstrating action is a key step in helping a policyholdersee that their adjuster, agent or restoration contractor isactively working on their behalf, taking that first step in therecovery process,” says Wudyka. “Garments and other fabricitems often are very personal and have a high restoration rate whenthe process begins quickly. With CRDN's broad geographiccoverage and more than 250 textile restoration service centers inNorth America, our teams can be on a loss site within hours, whichreflects very positively on those involved with a claim.”

Industry professionals can downloadCRDN Mobile at thecompany website or from the platform-specific websites.