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Taking issue with several points in Melanie Elias’ column in the May 2012 issue of Claims magazine and the May 21, 2012 issue of National Underwriter (“Independent Adjusters Must Be Agile, Responsive”), the general counsel of the American Association of Public Insurance Adjusters (AAPIA) offers his rebuttal on several points.

In her original article, Melanie Elias states:

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