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Bad faith claims and technology are among the hottest trends in insurance litigation today. PC360 spoke with two professionals in the field—Robert Miller, senior vice president and director of liability and property claims at Mitsui Sumitomo Insurance Group, and Donald Myles, a partner with the Phoenix, Arizona-based firm Jones, Skelton & Hochuli—about changes in punitive damages, the use of social media in injury claims and the need to get young partners involved early on in defense trials.


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