Quincy L. Branch, RHU, EHBA; vicepresident employee benefits at Branch-Hernandez & Assocs.Insurance Services
Years at company:8
College: UNLV 2000, BS in BusinessManagement
Organizations: National Young Agents CommitteeMember (IIABA), Treasurer-Nevada Young Agents Committee, Member ofNAHU, CCAHU, NAAIA

Read Quincy's previous nGI Q&A

How does technology fit into your workstrategy? Technology plays an important role in my dailyactivities. I am able to leverage the tools that are availableto me to keep in contact and service our clients with a seamlessapproach. Today’s agent has to be willing to work outside theconfines of an office and 9 to 5 setting.

What’s your mantra for success? Change isinevitable. Growth is an option.

Who do you look toward as a mentor in thisindustry? My father, Aubrey Branch. If it wasn’t forhim I wouldn’t be where I am today in the insurance industry. Istarted off in the file room of his agency and eventually found myniche in employee benefits. He has always given me the support togo forward and also the freedom to bring in new ideals. Earlyon I would tag along with him to prospect and client meetingsand he would continually give me opportunities to share my ideas,which helped clients and myself realize that I was more than justthe young kid in the room.

What are your future goals in this industry? Iwant to move up the ladder to agency ownership. I look to positionmyself to be a trusted resource for my clients and colleagues inthis ever-changing world of insurance.

How do you balance work and personal life? I amblessed to have a supportive wife and 2 adorable kids that help mekeep my life in perspective. Life is about balance and you can’tallow yourself to get over-indulgent in work or play.

Read on for more from Quincy L. Branch

How does your office reflect how you work? Myoffice is a direct reflection of my work style because it’sorganized yet fun.

What do you see Gen Y/Millennials struggle with in aprofessional environment? What advice do you have? I thinkthe aspect of instant gratification will be a struggle formillennials. Remember, Rome was not built in day and if you wantsomething you have to work for it.

What skills do you think young agents will need in2011? I think the world of insurance is changing and theuse of technology is the main reason behind that. I think thatyoung agents will need to be adaptable in this changing environmentbut also cautious that we don’t let technology replace to need tohave human interaction with our clients.

What are your main priorities as a young agent?Education and maintaining a work/life balance are mainpriorities for me. I feel if I continue to strive to increase myknowledge base I will continue to grow as an agent. At the sametime I don’t want to neglect my family at the expense of work.

Quincy L. Branch was featured in the Nov. 2011 issue of AA&B. He is vicepresident of employee benefits at Branch-Hernandez &Assocs. Insurance Services.