The world is moving fast, and nowhere is that speed more apparent than in mobile technology, according to Rod Travers, senior vice president of technology at Robert E. Nolan Company.

"Consumers, customers, and agents are all getting ahead of insurers in the use of mobile," says Travers. "Insurers are challenged to provide mobile capabilities while managing the mobile environment, mitigating risks, implementing policies, and trying to get control of something that's moving faster than they are able to keep up with."

Mobilewas among the high-priority IT issues discussed at the 2012 IASA IT Town Hall, a session that Travers moderated. The session featured a panel of industry experts and offered the chance for attendees' voices to be heard. This year's panelists includedKaren Furtado, partner at Strategy Meets Action, Dick Hoye, CIO of Arrowhead Insurance Group, technology consultant Ara Trembly, and Tom Knight, product manager at StoneRiver.