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Back in the day, a one-person independent agency could get by with a desk, a chair and a telephone.

But what tech tools today are as indispensable as the typewriter, fax machine and desk phone were in the past? What are the must-have, can’t-live-without tools that independent insurance agents are using every day to conduct basic business and market and promote their firms?

We took an informal poll at several LinkedIn agent groups to determine what constitutes essential technology in today’s agencies and have come up with a short list of some of the favorites.

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