EDITOR'S NOTE: This article has been changed to reflect the fact that public adjusters are licensed in 45 states and Washington, D.C.
Independent insurance adjusters play many roles in handling P&C claims.
Retained by carriers to inspect an insured location and appraise damage, independent adjusters may interview witnesses and coordinate with government agencies, experts and contractors hired by the insured to perform repairs. These other sources provide vital information to the adjuster, who may then glean additional estimating insight depending on the nature and scope of the claim.
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