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Insurers looking to upgrade legacy systems to modern platforms are faced with the dilemma of whether to bring in developers familiar with new technologies and teach them insurance, or to utilize legacy developers and teach them a new development environment.

When Great American Insurance Group looked to revamp its policy admin system, the company wanted to leverage its legacy development staff. “We firmly believed we needed to utilize the expertise we had,” explains Donald Maddox. “Even though the technology may have changed, when you have people with 15, 20 years of insurance and insurance technology background, they are extremely valuable to any project.”

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