NU Online News Service, May 9, 2:31 p.m.EST

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SAN ANTONIO, Texas—Perpetuation remains a significant concernfor the property and casualty insurance industry, but theleadership of a leading excess and surplus lines associationbelieves it has developed a message that is attracting newtalent.

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At the 86th annual meeting of the AmericanAssociation of Managing General Agents this week, the association'sPresident-elect R.C. Chaffin told PC360 that perpetuation,education and technology will be the major areas of focus duringhis term as president.

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“We have to look out for tomorrow,” says Chaffin.

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But he pointed to the success MGAs have had developing talent,nothing that other insurance-industry businesses raid the MGAs'ranks “because our education is so good.”

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Chaffin says he looks at perpetuation in broad terms, fillingthe many professional positions not only at wholesale firms, butalso at companies, retail agencies and brokerage firms.

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Chaffin says the AAMGA is helping to fill the void left by retiring baby-boomers by providing educationprograms and partnering with Georgia State University's Departmentof Risk and Insurance Management.

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The success the association is having at recruiting andpromoting a new generation of MGAs has a lot to do with thecombination of its internal University system and the AAMGA Under Forty Organization (UFO), which educates andshepherds younger agents to be tomorrow's leaders.

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Chaffin notes that more attention needs to be paid to educatingsupport ranks within the industry rather than just futureleaders.

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Chaffin notes that insurance companies are no longer providingthe training they once did for these support ranks.

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“One of the most important things we need to do is to get theword out,” says Chaffin. “We need to tell these young people aboutwhat we do and how great a career it can be for them.”

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