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Determining liability in an auto collision has often been viewed as more of an art than a science. Therefore, it shouldn’t be too surprising that a record number of disputes are being sent to Arbitration Forums for resolution. If you empower the claims adjuster with the flexibility to define the standard to which they compare a driver’s performance, then it is not particularly shocking that the resulting analysis supports their initial take on liability. Because no standard is more valid than the next, you are left with a stalemate of sorts, regardless of how hard you argue.

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