(Editor's note: Occasionally, we ask an insurance technology leader a single question to elicit a response that will enlighten and inform the Technology channel readership. If you would like to participate, contact the editor at [email protected])
This Week's Question: How do you extract maximum value from system configurability throughout the enterprise?
Heather Peacock, executive vice president, client services & delivery, OneShield: Today, it is a given that all modern core systems are configurable, but few systems truly provide the advanced configurability insurance companies need for the future. The industry has come to expect that the product areas—rates, rules, forms, and product definitions—are configurable.
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