CCC Information Services Inc. announces today the availability of its annual Crash Course report that explores the trends and business drivers impacting the automotive claims and collision repair industries. CCC is a provider of software and services to the auto physical-damage industry and draws upon its data warehouse of auto claims and repair information to compile the report.
Disruption is the central theme for the 2012 report, according to Susanna Gotsch, lead analyst for CCC. It defines how a broad range of factors impact the automotive claims and collision repair industry, she adds.
"Some disruption is good, if you consider how technology has interrupted otherwise linear processes and made us more efficient," says Gotsch. "However, other disruptions such as the devastating tsunami inJapan, the flooding inThailand, and the significant catastrophe activity in 2011, negatively impacted the entire parts supply chain, depleting inventory and driving up costs."
Recommended For You
Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader
Your access to unlimited PropertyCasualty360 content isn’t changing.
Once you are an ALM digital member, you’ll receive:
- Breaking insurance news and analysis, on-site and via our newsletters and custom alerts
- Weekly Insurance Speak podcast featuring exclusive interviews with industry leaders
- Educational webcasts, white papers, and ebooks from industry thought leaders
- Critical converage of the employee benefits and financial advisory markets on our other ALM sites, BenefitsPRO and ThinkAdvisor
Already have an account? Sign In Now
© 2025 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
