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eAgent, an online insurance agency and document management system, has partnered with Voice over Internet Protocol provider Vocalocity to provide enhanced VoIP services to insurance agents.

Powered by eBridge, a hosted document management solutions provider, eAgent integrates with a number of VoIP providers to streamline agencies’ interaction with their customer databases. Vocalocity identifies an incoming caller, triggering eAgent to pull up that caller’s record if they are in the agent’s eAgent database.

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