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It’s more fun than ever these days to be an insurance agent or broker—and more productive to boot. Thanks to a wealth of innovative apps, agents have at their disposals new and more refined ways to better serve their customers, enhance their marketing messages and reduce operational costs.

One of the more enterprising agents who puts significant stock in the value presented by apps is Mark Mischenko, chief operating officer at the Bedford, N.Y.-based agency Lloyd Bedford Cox. He always has been at the leading edge of the next big technology movement, and these days he is especially excited about apps.

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