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Each year, claims adjusters are deployed to cities spanning the globe to handle a dizzying array of catastrophes and inspect damages arising from less severe weather events and a host of policyholder misfortunes. To adequately serve the needs of policyholders and their insurance carriers, claims professionals work in what some refer to as “ground zero.” 

Claims adjusters occupying the front line not only contend with psychological and logistical concerns and stressors, but must also deftly manuever an often perplexing maze of state-specific regulations and building codes. Just as each claim represents unique circumstances and challenges, so too does each U.S. city.

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