Insurance and financial services company Country Financial has licensed the PolicyWriter software suite from Adaptik to serve as the insurer's personal lines policy administration platform.
PolicyWriter will replace Country Financial's legacy systems that currently support all of its personal lines business, including auto, home and agribusiness. Country searched for a policy administration platform that would provide flexibility to support its growth objectives, as well as, achieve greater efficiencies in terms of time-to-market and lower maintenance costs.
Key required features for Country included:
- A common, intuitive system to support all of its personal lines
- Straight-through processing throughout the life cycle of the policy
- Real-time transactional processing
- Single-step out-of-sequence transaction processing
- Pre- integration with leading rating and billing solutions
"We evaluated several vendors in the P&C policy administration space. It was important for us to select a company that provided not only top-notch software, but also would be a true business partner over the life of our implementation," says Alan Reiss, senior vice president of service operations of Country Financial. "Throughout the review process, we were impressed with PolicyWriter's configurability, depth and breadth of policy administration functionality included in the solution and the knowledgeable Adaptik team." PolicyWriter will enable Country Financial to not only match, but significantly exceed, current business functionality by:
- Leveraging a single platform to support its financial representatives and internal users across all lines of business
- Rapidly responding to market demands for new or refined products as well as regulatory changes
- Realizing operational agility through automation and rules-based straight-through processing
- Easily incorporating data from third parties and other Country systems through configured web services, and
- Reducing short and long term maintenance costs over the life of the system
"We are very proud that Country Financial has selected the PolicyWriter suite to modernize their policy processing," says John Pettit, president and CEO of Adaptik. "Country conducted an extensive vendor search and proof-of-concept, focusing on solving their toughest policy administration challenges. They thoroughly vetted PolicyWriter and tested our teams' skill and knowledge. In the end, they confirmed for us that adaptive policy administration is what the market demands."
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