McCamish Systems, an Infosys BPO company specializing in life insurance and retirement business process and technology solutions, and Pegasystems, a provider of business process management and software for customer centricity, announce their strategic business alliance.  

This partnering of two best-of-breed companies will offer enhanced capabilities to the insurance and retirement service marketplace.  McCamish’s VPAS Life, the life insurance and annuity platform, is used in both BPO and in SaaS implementations by life insurers in North America.

McCamish’s product capabilities will now be enhanced by Pega technology providing more efficiencies, predictable business outcomes, flexibility, and customized workflows.  “We are delighted to announce this strategic alliance,” says Gordon Beckham, president and CEO of McCamish. “As we add scale in the United States and abroad, we view the Pega solution set as a game-changer for us from a number of perspectives, but most importantly through improved servicing of existing clients and the ability to onboard new clients more rapidly.”

The McCamish – Pega alliance sets new standards for the next generation of client services with multi-channel (web, mobile, etc.) and multi-geographical capabilities in a flexible and configurable environment.  This combination delivers enhanced speed to market, increased visibility into operations and cost effectiveness.

Leo Sugg, global business unit leader, insurance, for Pegasystems adds, “Our technology in insurance, retirement services, and beyond, coupled with the McCamish BPO intellectual property, is a powerful and compelling combination for the insurance and retirement services marketplace. Pegasystems looks forward to partnering with McCamish, and is confident that, together, we can deliver predictable business outcomes consistently in this highly competitive and cost-conscious environment.”