McCamish Systems, an Infosys BPO company specializing in lifeinsurance and retirement business process and technology solutions,and Pegasystems, a provider of business process management andsoftware for customer centricity, announce their strategic businessalliance.

This partnering of two best-of-breed companies will offerenhanced capabilities to the insurance and retirement servicemarketplace. McCamish's VPAS Life, the life insurance andannuity platform, is used in both BPO and in SaaS implementationsby life insurers in North America.

McCamish's product capabilities will now be enhanced by Pegatechnology providing more efficiencies, predictable businessoutcomes, flexibility, and customized workflows. “We aredelighted to announce this strategic alliance,” says GordonBeckham, president and CEO of McCamish. “As we add scale in theUnited States and abroad, we view the Pega solution set as agame-changer for us from a number of perspectives, but mostimportantly through improved servicing of existing clients and theability to onboard new clients more rapidly.”

The McCamish – Pega alliance sets new standards for the nextgeneration of client services with multi-channel (web, mobile,etc.) and multi-geographical capabilities in a flexible andconfigurable environment. This combination delivers enhancedspeed to market, increased visibility into operations and costeffectiveness.

Leo Sugg, global business unit leader, insurance, forPegasystems adds, “Our technology in insurance, retirementservices, and beyond, coupled with the McCamish BPO intellectualproperty, is a powerful and compelling combination for theinsurance and retirement services marketplace. Pegasystems looksforward to partnering with McCamish, and is confident that,together, we can deliver predictable business outcomes consistentlyin this highly competitive and cost-conscious environment.”