Two insurance outsourcing firms have formed a strategic alliance to help insurance firms select the best option for their outsourcing needs. Patra Corporation, which provides back-office and account management outsourcing, and Work-at-Home Vintage Employees (WAHVE), which provides domestic remote staffing solutions for insurance firms using the industry's retiring talent, have entered an exclusive partnership utilizing their complementary strengths and expertise to create outsourcing solutions for insurance firms of all sizes.
This partnership provides small, middle-market and high-end agencies with new outsourcing options that address challenges ranging from high-volume, highly specialized tasks such as certificate issuance to sophisticated activity such as quality control and account audits. Additionally, this agreement enables an agency to allocate the service work for an entire book of business for management by an outsourced solution.
"By teaming with Patra, WAHVE is now able to supply experienced insurance industry professionals to more insurance agencies and brokers," says Sharon Emek, WAHVE's president and CEO. "Outsourcing employees is one of the most efficient ways for insurance agents and brokers to boost productivity."
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