The good news for those who have yet to climb aboard the mobile technology bandwagon is that you're not alone. We often write about the need for cutting-edge technology. The truth is most insurance carriers are slow to adopt new tools, but sometimes that's the wise move.
One reason the insurance industry appears slow to adapt is there are more tier-two and tier-three insurers than there are tier-one carriers. Smaller carriers tend to be more patient when it comes to changes because they often lack one or more key capabilities: money, talent, or personnel.
Eventually, smaller carriers join the parade and sometimes, pound for pound (to borrow an old boxing phrase) they prove to be the equal or better of their largest competitors.
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