Mobile search has grown exponentially over the last two years.By 2015, many predict mobile Web will be larger than desktopInternet use. With these predictions, Artizan Internet Service'sCSR24 has been optimized to assist insurance agents who are lookingto provide their clients access to self-service capabilities thatare mobile optimized.

Artizan's CSR24 allows agents and brokers to offer self-serviceto their insureds. In reaction to the shift to mobile devices forInternet access, Artizan developed a mobile-optimized version oftheir flagship product.

"For over a decade, CSR24 has been leading the market in clientfacing solutions," says Richard Roy, president of Artizan. "Theincrease in mobile access demanded an interface more suited for thesmaller screen found on mobile devices."

While CSR24 was available on smartphones in its original format,the new interface is optimized for smaller screens and utilizes thefeatures available on most smartphones including touch screen,auto-dialing phone numbers, and mapping/direction applications. Thenew mobile portal is now active for all CSR24 clients.

When someone goes to the agent's client portal, a sensing codebuilt into the agency's Website automatically reroutes visitorsaccessing the site to the mobile optimized version. Because it isconnected to your CSR24 information all the same features andfunction including auto IDs, policy data, and change requests, areavailable. Because it is a Website, there is no app to develop andnothing clients need to download to their mobile device.