Mobile search has grown exponentially over the last two years. By 2015, many predict mobile Web will be larger than desktop Internet use. With these predictions, Artizan Internet Service's CSR24 has been optimized to assist insurance agents who are looking to provide their clients access to self-service capabilities that are mobile optimized.

Artizan's CSR24 allows agents and brokers to offer self-service to their insureds. In reaction to the shift to mobile devices for Internet access, Artizan developed a mobile-optimized version of their flagship product.

"For over a decade, CSR24 has been leading the market in client facing solutions," says Richard Roy, president of Artizan. "The increase in mobile access demanded an interface more suited for the smaller screen found on mobile devices."

While CSR24 was available on smartphones in its original format, the new interface is optimized for smaller screens and utilizes the features available on most smartphones including touch screen, auto-dialing phone numbers, and mapping/direction applications. The new mobile portal is now active for all CSR24 clients.

When someone goes to the agent's client portal, a sensing code built into the agency's Website automatically reroutes visitors accessing the site to the mobile optimized version. Because it is connected to your CSR24 information all the same features and function including auto IDs, policy data, and change requests, are available. Because it is a Website, there is no app to develop and nothing clients need to download to their mobile device.