Overcoming Carrier/Agency Technology Challenges

How can carriers and agents help each other overcome issues that challenge their business? We asked five experts to chime in with their opinions.

By Robert Regis Hyle | Updated on August 19, 2011

Personal lines carriers and their commercial lines counterparts have at least one thing in common when dealing with independent agents: It is absolutely critical for carriers to offer technology solutions that make it easy for agencies to do business.

Over the years, though, most independent agents have found that things move faster and easier on the personal lines side. But that has led to more personal lines business going to the direct carriers—eliminating agents from the equation.

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