If there is one point every insurance carrier is trying to accomplish these days it is to find ways to differentiate themselves from the competition. Second on the list is to find ways to be more efficient.

“Margins are slimmer in all businesses these days and everyone is looking for ways to bring more efficiency to the operation yet also have a differentiator for their brokerage partners,” says Jon Siglar, vice president, chief sales & field services officer for Pacific Compensation Insurance Company.

(For more on carrier/agency technology, check out the interview with Nort Salz of Deep Customer Connections and this interview with Dan Driskell of Brower Insurance.)

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