Thank you for sharing!

Your article was successfully shared with the contacts you provided.

Brower Insurance puts a premium on technology and has traditionally spent additional funds on the technology side to help its staff be more efficient, according to Dan Driskell, a principal for Brower, a regional agency in southwest Ohio. 

“The producers and principals in our office rely on the customer service reps quite a bit to handle the day-to-day activities of our accounts,” he says. “[Producers] are in the business of bringing in new revenue and we need a great staff behind us to bring in renewals. We find making life easier for them keeps everyone happier and streamlines some of the efficiencies.

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.


  • All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.

Already have an account?

Dig Deeper



Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2021 ALM Media Properties, LLC. All Rights Reserved.