The Innovation Group, a provider of business process outsourcing (BPO) and software solutions to the insurance, fleet, automotive, and property industries, announces the company held its inaugural customer advisory board (CAB) meeting in Chicago, with senior executives representing twelve leading insurance companies using Innovation Group's software and BPO solutions.

The meeting highlighted the need for transformation, innovation, and collaboration and the impact strategically and competitively of using both software and BPO solutions.

The CAB provided insight into emerging business trends, as well as real-world experience with Innovation Group's solutions, and customer input. The meeting contained discussions on how companies must proactively assess and define approaches to the fast-paced business, distribution, customer, outsourcing, and technology changes to create competitive, yet sustainable, customer and business value.

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