Outsourcing decisions are always difficult to make, particularly when you add in the social and political factors that arise when an insurance carrier decides to outsource some of its IT work to another company.
Finding a partner to perform some of your company's business processes has become quite common, but an increasing number of insurance carriers are turning to outsourcing for IT projects as well.
I recently interviewed Leah Hollstegge, a director of the Ward Group, on this very subject and you can hear the information on our podcast page (or check out the Ward Group homepage).
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