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Language in an insurance policy can be confusing and open to different interpretations, leading to coverage disputes between insureds and insurers. Sometimes, the confusion and disputes can revolve around little words that are common to everyday usage. As an example, consider the word “that.”

Questions about the word “that” usually arise from its use in policy exclusions. For example, in the personal auto policy, there is an exclusion for liability coverage for property damage to property owned or being transported by “that insured,” while another exclusion applies to property damage to property used by or in the care of “that insured.”

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