In early May, Weston Farnes, a contractor with Arizona-based True-Built Construction, was ordered to stop acting as an insurance adjuster without a license.

The order, issued by the Arizona Department of Insurance (ADOI), came after one of Farnes’ clients signed an authorization allowing Farnes to represent the homeowner in negotiations with the homeowner’s insurer.

Though a contractor’s expertise is commonly used to determine the specifics of damages, contractors do not have the ability to negotiate the settlement of an insurance claim on behalf of the property owner without an adjuster’s license.

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