NU Online News Service, May 2, 2:16 p.m. EDT
ORLANDO, Fla.—Independent agents are losing a generation of business to direct writers because they lack the personal-lines applications to compete, says the CEO of a leading Internet service site.
Richard H. Roy Jr., president of Artizan Internet Services, says, “It is frustrating to see so little attention paid to personal lines. I do not see a lot of focus on it. We are trying to come up with something simpler, but there is a lot involved in developing that process. We can get the solution, but that [younger] generation has not come to you in the first place.”
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