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In an intensely competitive insurance market, property and casualty (P&C) insurers must be keenly focused on improving operational effectiveness to drive profitable growth.  In such efforts, claim processing will remain a critical area of focus.  It’s no wonder, then, that global insurance technology spending on claims processing is predicted to grow at a rate of 5.2 percent in the period 2010-2013, according to Datamonitor, a market research firm.

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