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Although paint and materials represent on average 11 percent of a repairable estimate, it is an area of contention for collision repair shops. Paint and materials margins are thin, and traditional forms of waste — like excess production and over processing — can combine with other behaviors, such as employees “borrowing” tape and masking spray, to become all too common.  If a shop does not keep an eye on all potential areas of waste, monitor inventories, and make sure they are earning a decent profit, this area can hemorrhage money. 

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