The Innovation Group, a provider of business process outsourcing (BPO) and software solutions to the insurance, fleet, automotive, and property industries, announced two new BPO services, Innovation Adverse Subrogation and Innovation Heavy and Specialty Equipment, for property/casualty insurers in the U.S. market.
Based on customer input regarding industry needs, Innovation Group leveraged internal claims adjusting and appraisal expertise and process to create these services. Both services have been piloted with Innovation Group customers and are now being made available to the industry.
"These new services highlight Innovation Group's ongoing commitment to strategic customer partnerships by taking customer input and leveraging our current services and networks to provide increased value to the claims process," said Bill Langley, CEO, BPO North America for Innovation Group. "We are committed to delivering new services and capabilities to our customers, helping them deliver exceptional service to their customers at the moment of truth for claims and creating continuous innovation."
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