People want data wherever and whenever they need it and Nationwide Insurance employees are no different. But the issue risk management personnel at Nationwide have to deal with—and at every insurance company—is how to protect that data.
"We're looking at how we can protect the data versus protect the device," says Lisa Hodkinson, vice president, information risk management for Nationwide. "Associates want to use whatever device makes them most productive. If they want to pull data to that device then we want to find a way to protect [the data] so they can use the tools and applications that help their productivity."
Nationwide is in the pilot stage of a program designed to address those data security issues, including an effort to understand if the carrier's internal applications are compatible and configurable to run on the smartphones in the market, according to Hodkinson.
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