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American Agent & Broker seems to have inadvertently stirred up a hornets’ nest with our January story on sales training programs (“Train your producer,” Jan. 2011 AA&B).

First, a clarification: in focusing on the two schools in the article (The National Alliance and The Hartford School of Insurance), in no way did I mean to slight the AICPCU or otherwise infer that the CPCU designation was not a worthy goal for any insurance professional to achieve.

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