I read an article a while back in the Toronto Star that struck home. It was called, “$80 and I'm a Security Guard.” The author tells the story of how he dropped by the Ministry of Community Safety and Correctional Services with a passport photo, completed a security guard application and gave the clerk $80. The clerk asked him if he'd also like a private investigator's license. What did that take? Another $80. Two weeks later, his security guard and private investigator's license materialized in his mailbox. As he put it, “I'm now fully licensed for two jobs I have no idea how to perform.”

Sound familiar?

When I conducted agent licensing schools, I used to show attendees at the end of their 3-day classroom training a photo of a manicurist with the caption, “What do you have in common with this woman?” The answer was, “Nothing…this woman has 15 times the education in her field than you do in yours.”

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