“40 Hours and I'm an Insurance Agent!”

Although inadequate education correlates with increased E&O claims, agency education budgets are the first to feel the hit in hard times. Here’s why that strategy is a bad idea.

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I read an article a while back in the Toronto Star that struck home. It was called, “$80 and I’m a Security Guard.” The author tells the story of how he dropped by the Ministry of Community Safety and Correctional Services with a passport photo, completed a security guard application and gave the clerk $80. The clerk asked him if he’d also like a private investigator’s license. What did that take? Another $80. Two weeks later, his security guard and private investigator’s license materialized in his mailbox. As he put it, “I’m now fully licensed for two jobs I have no idea how to perform.”

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