There is no sensation like being the game changer. From catching the winning touchdown to brokering the million-dollar business deal, the thrill is beyond compare. It is a chance for that often elusive moment of fame. For some it is fleeting, but for those who block, tackle, and execute with perfection, it can last a lifetime.
After years of managing claims organizations by day and coaching football by night, I discovered that the two share many similarities. Just as proper execution on the gridiron leads to success, the same holds true in the insurance industry, where simple mistakes, improper training, and inefficiencies can prove as costly as injuries, turnovers, and loss of downs.
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