NU Online News Service

Overall auto insurance claims experience satisfaction among consumers dipped in 2010 compared to 2009 due to a decrease in settlement satisfaction, according to J.D. Power and Associates.

In its “2010 U.S. Auto Claims Satisfaction Study,” J.D. Power and Associates said the number of claimants who considered their settlement to be fair and equitable declined in 2010 compared to 2009.

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