NU Online News Service, Oct. 1, 2:55 p.m. EDT

Independent agents are tired of losing personal lines market share to direct writers and they will be fighting back in 2011, said the new chairman of the Independent Insurance Agents & Brokers of America (IIABA).

Mike Miley, a client executive at the Gibson Insurance Agency in Plymouth, Ind., knows well the challenges independent agents face at both small and large agencies.

Starting out on the life insurance side of the business, he ran a small agency before joining Gibson Insurance. His experience runs from a small agency dealing in personal lines to handling large commercial accounts in an agency that today numbers 93 employees with a history dating back to 1933.

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