Thank you for sharing!

Your article was successfully shared with the contacts you provided.
The Collision Industry Electronic Commerce Association (CIECA) held their second implementation conference last week, and prevalent themes revolved around cost reductions; cycle time and outcome improvements; data ownership; and information privacy.

CIECA is comprised of members from all collision industry segments who form member-run committees that develop national industry standards and provide implementation support and guidelines for electronic commerce. Below is a recap of the conference:

General Session Recaps

Randy Hanson, auto claim director at Allstate, opened the conference with “CSI Standards and Standard Questions,” sharing the specific value of standardization to his company and the industry in this latest area of CIECA standards development. Overall business process information and process simplification, access to real-time decisioning information, freedom to use best-in-class services from multiple vendors and service, and cost improvements were highlighted.

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.


  • All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.

Already have an account?



Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2021 ALM Media Properties, LLC. All Rights Reserved.