NU Online News Service, July 23, 1:13 p.m. EDT
The vast majority of insurance brokers in the United Kingdom rate speed of policy issuance and underwriting decisions as key criteria in their choice of insurance partner, according to a survey conducted by Celent.
The consulting firm said that its survey, based on a similar one done in the United States, asked 264 brokers in the United Kingdom what goes into their decision-making when choosing a carrier to work with.
The report, "U.K. Insurance Broker Survey: Technology, Service, and Drivers of Choice," found that more than 70 percent of respondents rated speed of policy issuance and underwriting decisions as the key criteria in choosing to work with a carrier. Providing better customer service was second with more than 57 percent.
Continue Reading for Free
Register and gain access to:
- Breaking insurance news and analysis, on-site and via our newsletters and custom alerts
- Weekly Insurance Speak podcast featuring exclusive interviews with industry leaders
- Educational webcasts, white papers, and ebooks from industry thought leaders
- Critical converage of the employee benefits and financial advisory markets on our other ALM sites, BenefitsPRO and ThinkAdvisor
Already have an account? Sign In Now
© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
