NU Online News Service, July 14, 3:43 p.m. EDT
Fewer than half of organizations buying or providing outsourced services are able to effectively manage the associated risks, according to an industry survey.
ESI International, which conducted the survey, "Risky Business: Organizational Effectiveness at Managing Risk of Outsourced Projects," said organizations lack foundational skills and processes with respect to outsourcing.
With nearly two-thirds of organizations spending up to half of their budgets on outsourcing, there is a need to refine risk management capabilities in order to positively impact bottom line performance, ESI International said.
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