NU Online News Service, May 27, 11:01 a.m. EDT

LAS VEGAS–Agents must prepare for a changing insurance world, focusing more on sales and advisory roles and less on simply moving information from consumers to insurers, according to an industry analyst.

Speaking during a panel discussion at the ACORD/LOMA Insurance Systems Forum here, Matthew Josefowicz, director, Insurance with industry analyst Novarica, said the value of the agent channel is changing as technology allows for more efficient ways to exchange information.

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