NU Online News Service, May 24, 12:30 p.m. EDT
PALM DESERT, CALIF.--A leader's ability to communicate effectively means more than just giving instructions; it also means inspiring and gaining commitment from others, and there are steps that can lead to that goal, a business professor told managing agents here.
"The problem with communication is the assumption that it has been accomplished, when in the end we find out it has not been accomplished at all," said Beverly Y. Langford, professor and director of Business Communications Programs at Georgia State University's J. Mack Robinson College of Business.
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